Privacy Policy

1. Introduction

Welcome to BannerFlex. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Framer plugin.

By using BannerFlex, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Account credentials and profile information
• Payment information (processed securely through Stripe)
• Banner content and configuration data
• Support requests and communications

2.2 Automatically Collected Information

When you use BannerFlex, we may automatically collect certain information, including:

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your banner content and configuration data are stored securely and are only accessible to you and authorized personnel for support purposes.

5. Third-Party Services

BannerFlex integrates with third-party services, including:

• Stripe: For payment processing. Your payment information is handled securely by Stripe and is subject to their privacy policy.
• Framer: BannerFlex operates as a plugin within Framer. Your use of Framer is subject to Framer's terms and privacy policy.

We are not responsible for the privacy practices of these third-party services.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise these rights, please contact us at hello@blueboxdigital.co.uk

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

BannerFlex is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@blueboxdigital.co.uk